Tenants Information


Finding A Property

Our personnel are specially trained and equipped to assist tenants to find properties that will meet there needs. We maintain a database of properties available to rent and of prospective tenants and their requirements. As properties become available, our first action is to contact waiting Tenants on the database whoes requirements match the property.  Typically, properties to rent become available about two months before occupancy date, so where possible it is advisable to start looking early.

download tenant enquiry form


Having identified a potentially suitable property, we will arrange a viewing. This will be at a time to suit you, subject of course to the Landlords permission. All viewings will be accompanied by a member of Saxon Lettings or the Landlord of the property, who will be able to provide immediate advice and answer any questions you may have.

Offer / Application

Having decided on a property, you will need to complete a written application form (see below). At this time any details or requirements can be provisionally agreed, such as occupancy date, duration of the letting, etc.

download tenant application form

On application, a Reservation Deposit will be required. Assuming the rental proceeds, this will be deducted from the Fees due before occupation as outlined on the enclosed sheet. If we or the Landlord decline your application it will be refunded. It will however not be refunded if you decide not to proceed for any reason, or if the tenancy fails to proceed due to incomplete or inaccurate information provided in the tenancy application.


We will take references on behalf of the Landlord. Normally these will include your employer, any former Landlord and a character reference. In addition, a credit check will be undertaken.

Where a Tenant is unable to meet the required income or credit checks, the Tenant may have a Guarantor agree to underwrite any rent liabilities.


Rents are normally quoted on a calendar month basis. In addition, the tenant is usually responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs.

Rents are payable by standing order (unless alternative arrangements are agreed in advance) to our Company bank account monthly in advance. The first months rent is due before taking occupation of the premises.


A deposit (or ‘bond’) is required prior to occupation. This is equal to one months rent. Where we are managing the property, the deposit will be forwarded to the government authorised custodial body (DPS).

The deposit is held to cover any breakages, damage, rent arrears or other tenant liabilities. Where we are managing, at the end of the tenancy we will check the property in the presence of the Tenant and assess any damages and deductions due.

Please note that the deposit cannot be used by the Tenant to cover rent.

Administration / Agency fees

A fee is due to this company prior to the start of the tenancy to cover the Tenants share of administration costs, including preparation of the tenancy agreement/any legal notices, referencing/credits checks, and check-in/out.

download guide to our tenant fees